Quantcast
Channel: customer service – SEM Blog & News – SEO, PPC, Social, Marketing & More
Browsing all 17 articles
Browse latest View live

Case Studies: Groupon & Foursquare for Businesses

Last month, we learned how Groupon is beneficial for businesses. Today, let’s take a look at some real life examples of how Groupon and Foursquare can be used to bring in new customers: Cafe 50′s Uses...

View Article



What Happens After Reaching #1

Even after you reach the oh-so coveted #1 spot in search engine results page, your work is not done! Here are a few things that you still need to keep an eye on to make the most of your top ranking...

View Article

Why You Should Never Immediately Delete a Negative Comment

If you receive a negative comment, reply or message on any of your social media profiles, your first instinct would probably be to delete it before anyone sees it. But you can turn this negative into...

View Article

The Many Faces of Social Media

When you think about the purpose of social media, what first comes to your mind? Nowadays, I don’t think there’s one “right” answer because social media is useful in so many ways. Let’s take a look at...

View Article

Do You Need Help with Social Media?

Before you hire a social media marketing company, there are a few things to consider. Social Media Misconceptions First off, it’s important to understand that using social media doesn’t guarantee...

View Article


Attended: CalTech/MIT Enterprise Forum’s Crowdsourcing Seminar

The latest from the CalTech/MIT Enterprise Forum provided insight on the power of “crowdsourcing”. The seminar entitled, Crowdsourcing for the Entrepreneur: Unlocking the Power if Online Communities...

View Article

What Ice Cream Flavor Would Your Blog Be?

Mmm mint chocolate chip, vanilla or even… bacon? Maybe it’s because I’ve been watching too much of the Food Channel, but have you ever thought of your blog in terms of ice cream? The types of different...

View Article

Carmageddon & More for Your Targeted Email Campaign

If you live in or around Los Angeles, CONGRATS – you’ve survived Carmageddon! All weeklong, businesses big and small tried to capitalize on this event, from JetBlue’s limited $4 flights to local...

View Article


Thinking About Saying No to GoDaddy?

Were you affected by GoDaddy’s outage this past Monday? Millions of websites were down due to an Anonymous hacker, although GoDaddy claims that the down time was caused by internal errors… Nonetheless,...

View Article


Content Excellence with Coca-Cola

If you think that Coca-Cola is just focused on selling beverages and snacks, think again! Take a look at the video above to get a better idea of Coke’s content marketing vision for today and beyond....

View Article

How the Year of the Snake Can Help You Better Understand Your Business

Happy Lunar New Year! 2013 is the year of the snake and there is much to learn, even if you’re not a big believer in the zodiac or astrology! Take this as a moment to pause and think of all the great...

View Article

Yelp! I Need Somebody (Help, Not Just Anybody)

Customer reviews and testimonials have always been important and Yelp is one of the first sites that come to mind. Potential customers may visit your Yelp page even before they come to your website or...

View Article

X Marks the Spot: Where to Put Contact Forms

Conversions, customers and contact forms go hand in hand (in hand). The worst thing you can do is to not show any contact information all. The next worst thing is to put your contact form in a bad spot...

View Article


What We Can Learn from the Death of Facebook’s Sponsored Results

Farewell, Facebook Sponsored Results… we barely knew you. Although these ads were first launched in August 2012, Facebook is decided to pull the plug. In an official statement from Facebook: “In...

View Article

Image may be NSFW.
Clik here to view.

Best Practices For Customer Retention

This is a guest post by Frank Vitetta who works as a freelance marketer for Metrilo.com. Over the last few years, I have been increasingly involved in retention marketing and I have noticed how this...

View Article


Image may be NSFW.
Clik here to view.

How Much Does Workplace Culture Play into a Successful Business?

There are so many factors that can influence whether a new business succeeds or fails and one of those is the workplace culture that a company creates. If employees are not confident about what they...

View Article

Image may be NSFW.
Clik here to view.

Do You Need a Chatbox For Your Site?

Live chats can be a useful way to provide customer support and interact quickly with people online who need assistance. A chatbox is often preferred among customers because they don’t have to wait on...

View Article

Browsing all 17 articles
Browse latest View live




Latest Images